Our reception hours are from 08:30 to 00:00. We may be able to accommodate late check-ins after midnight but only if you contact us in advance.
Check-in & Check-out
Group Policy – Maximum 4 people
We are ideally suited to solo travellers or small groups who wish to mingle and meet people. Therefore, WE DO NOT accept bookings of groups larger than 4 people. If you choose to make a booking for your group, we reserve the right to cancel your booking without a refund of your deposit. This policy also applies to multiple bookings under different names for the same group. If you arrive at the hostel in violation of our group policy, we have the right to cancel your booking on the spot without refund of your deposit as well as charging additional cancellation fees.
If you are looking to make a booking of more than 4 people, please email us directly with information about your group and we can discuss the possibility of making an exception.
Our age limit is 18-45 years old. If you are outside of this age range, we have the right to cancel your booking without a refund of your deposit and charge the first two nights of your booking.
Cancelation Policies :
WEBSITE BOOKING CANCELLATION AND NO-SHOW FEES:
When you book in, you will be charged a non-refundable deposit equal to the first night of your stay. This deposit will not be refunded if you need to cancel your booking at a later date but it can be transferred to a future reservation if you cancel more than 72 hours in advance of your arrival. If you need to cancel your booking, please give us as much notice as possible. If you cancel on the same day you are meant to arrive, or you are a no-show, you will be charged an additional no-show fee equal to the second night of your booking. If you cancel part of your booking within 72 hours of that date, we reserve the right to charge a late cancellation fee equal to one night of your stay.
WEBSITE BOOKING FLEXIBLE NON-REFUNDABLE DEPOSIT POLICY
All deposits for bookings made through our website are non-refundable, however, if you make a booking and you need to cancel or change dates, please email us directly more than 72 hours before your arrival date and you will be able to use the deposit toward a future booking during a period of up to 1 year from the beginning of your original reservation. If you cancel within 72 hours of your arrival date, the deposit will be lost and will not be refundable or transferable..
SPECIAL PREPAYMENT AND CANCELLATION POLICY – NEW YEAR’S EVE
This applies to all bookings including the nights of December 26th until January 1st. We will pre-charge the client’s credit card for the entire amount of the reservation 14 days before your arrival date. If the reservation cannot be pre-charged in full, it cannot be guaranteed by the hostel and may be cancelled. Bookings for those dates can be cancelled or modified free of charge only if you contact us directly at least 15 days before arrival. If cancelled later, a late cancellation fee will be applied by the hostel up to the full cost of reservation. In case of a no show, we will charge a cancellation fee in the amount of the whole reservation and your reservation will be cancelled.
Terms and Conditions
Data Storage and Privacy Policies
When you make a booking with us, you are agreeing to our data storage and privacy policies found here and here.
To confirm your website booking, we will take a non-refundable deposit equal to the first night’s accommodation and city tax* (50 CZK per person). You will be sent a confirmation email as soon as we have successfully charged your credit card. This process usually takes up to 24 hours.
Prague City Tax
50 CZK per person per night extra for city taxes will be charged upon arrival.
Some extras included with your reservation
- 1 free welcome beer per guest per reservation. Additional beers can be purchased (self-service) at reception during reception hours for 30 CZK.
- Free towels
- Complimentary breakfast items such as coffee, tea, milk, and cereal.